top of page

Frequently asked questions
Default Mail Android
• Open Settings
• Tap Users & Accounts
• Tap Add Account
• Tap Exchange
• On the "add your email address" screen, enter your full email address ([email protected])
• Tap Manual Setup
• Enter the following information:
• Domain – Username ([email protected])
• Password: enter your email password
• Server: outlook.office365.com
• Tap Next
• Your phone will display Verifying for approximately five seconds
• Tap Activate this device admin app
• You will receive an on-screen confirmation: Your account is set up and your emails are on the way
• Tap OK on the Remote Security Administration verification screen
• Tap Next
• By default, Mail, Contacts, Calendars and Tasks will be enabled
Default Mail iOS
• Open Settings
• Tap Accounts & Passwords.
• Tap Add Account
• Tap Exchange
• Enter your MUC email address ([email protected])
• Enter the description for this account (Examples: MUC Email, O365)
• If you are running iOS 11 or later please do the following
• Tap "Sign In"
• Sign into WebAccess as you normally would
• Select what pieces of your account you would like to sync (Mail, Contacts, Calendar)
• Tap Save
• If you are NOT running iOS 11 or later please do the following
• Tap "Configure Manually
• Server: outlook.office365.com
• Domain: [leave blank]
• Username: [email protected]
• Password: should already be filled in
• Tap Next
• Your phone will display Verifying for approximately five seconds.
• Select what pieces of your account you would like to sync (Mail, Contacts, Calendar)
• Tap Save
Outlook Apps for Android/IOS
• Download Outlook from the Play Store/App Store
• Press the Outlook App and Click get Started
• Type in your MUC email and select "Add Account"
• Log into the WebAccess
Passwords Must NOT:
• Contain the user's account name
• Contain the user’s first name or the user’s last name
• Be the same as your previous passwords
Passwords Must:
• Be at least eight (8) characters in length
• Contain characters from three (3) of the following four categories:
• English uppercase characters (A through Z)
• English lowercase characters (a through z)
• Numbers (0 through 9)
• Non-alphabetic (special) characters (for example, !, $, #, %)
Choose ONE of the following options:
• Send an email to [email protected] with a scanned copy of MUC ID.
• Submit a ticket to MUC Helpdesk (https://www.muc.edu.lb/it-ticket)with a scanned copy of MUC ID.
• Pass by the IT Department in person at any time during office hours and present your MUC ID card.
Choose ONE of the following options:
• Send an email to [email protected] with a scanned copy of ID card or Passport.
• Submit a ticket to MUC Helpdesk (https://www.muc.edu.lb/it-ticket)with a scanned copy of ID card or Passport.
• Pass by the IT Department in person at any time during office hours and present your ID card or Passport.
bottom of page